Privacy Policy

1. Introduction

Cortex Capital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We value your trust and take data protection seriously.

2. Information We Collect

Account Information

• Email address (required for account creation and communication)
• Name (optional)
• Password (encrypted and never stored in plain text)
• Payment information (processed securely through third-party providers)

Broker Connection Data

• Broker API credentials (encrypted)
• Account positions and balances
• Trade execution data
• Portfolio performance metrics

Trading Preferences

• Risk tolerance settings
• Asset preferences and watchlists
• Notification preferences
• Trading strategy selections

Usage Data

• Login timestamps and IP addresses
• Pages visited and features used
• Device and browser information
• Performance and error logs

3. How We Use Your Information

We use the collected information to:

• Provide the Service: Generate trading signals, execute trades, and maintain your account
• Improve Our Algorithms: Analyze aggregate data to enhance AI model performance
• Communicate: Send important updates, signals, and account notifications
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Compliance: Meet legal and regulatory obligations
• Support: Respond to your questions and technical issues

4. What We DON'T Do With Your Data

5. Data Sharing and Third Parties

We share your information only in the following limited circumstances:

Broker Integration

When you connect your brokerage account, we share necessary authentication and trade instructions with your chosen broker to execute trades on your behalf.

Service Providers

We use trusted third-party services for:

• Payment processing (Stripe)
• Cloud infrastructure (AWS)
• Email delivery
• Analytics (anonymized data only)

Legal Obligations

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

6. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide you the Service
• Required by law or regulation (typically 7 years for financial records)

When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, contact us at support@zerogtrading.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in securely
• Remember your preferences
• Analyze how the Service is used (anonymized)
• Prevent fraud and abuse

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Monitoring for suspicious activity
• Employee training on data protection

However, no system is 100% secure. You should protect your account credentials and report any suspicious activity immediately.

10. CCPA & GDPR Compliance

California Residents (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information is collected
• Right to know if your information is sold or disclosed
• Right to opt-out of sale (we do not sell your data)
• Right to deletion
• Right to non-discrimination for exercising your rights

European Residents (GDPR)

If you are in the EU/EEA, you have rights under GDPR including:

• Right to access, rectification, and erasure
• Right to data portability
• Right to restrict or object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or through the Service. The "Last Updated" date at the top will reflect when changes were made.

14. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: support@zerogtrading.com
support@zerogtrading.com